Cloud PBX for Small Businesses
Sam Dawkins
Small Businesses are the beating heart of our local economies.
We can all agree that supporting local businesses is a great way to help communities...
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MiFIDII Compliant Call Recording
Sam Dawkins
Call recording is a valuable tool for businesses of all sizes, helping to improve customer service and ensure compliance with regulatory requirements....
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MS Teams Integration - Direct routing
Sam Dawkins
Building on the global success of Office 365, Microsoft Teams is the go-to choice for many businesses, combining Word, Outlook, PowerPoint, and Excel,...
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The BT SwitchOff May Be Three Years Away But the Time to Act is Now
Author Sysconfig
The great switch-off is coming. By 31st December 2025, BT and Openreach will have deactivated all analogue and third-gen digital 'static' phone services...
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Grow Your IT Support Business, Become A White Label Telecoms Reseller
Author Sysconfig
The COVID-19 pandemic fundamentally changed the way we work and communicate in Britain. The challenges of 2020 and 2021 generated a colossal, renewed...
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What Is SIP Trunking? Five FAQs and Answers
Author Sysconfig
As the BT ISDN Switch Off approaches (scheduled for April – December 2025) SIP trunking is becoming a hot topic in the world of business telecoms. What...
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8 Questions To Ask Your Cloud PBX Software Provider
Sam Dawkins
With BT set to turn off all remaining ISDN lines in December 2025, and with no further new ISDN lines being available for sale from 2023, more and more...
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What Features To Look For In A Cloud-Based PBX?
Sam Dawkins
A cloud-based PBX needs to have a host of handy features if it's to meet the needs of today's service and data-driven businesses.
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How to Succeed As A SIP Trunk Reseller Business
Sam Dawkins
Many UK businesses are in the market for updated telecoms systems at the moment, particularly as ISDN phone lines are set to be discontinued after 2025....
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Our Top 3 Alternatives To Old-Fashioned ISDN Phone Networking
Author Sysconfig
By 31st December 2025, all ISDN phone lines in the UK will be taken offline. The big BT switch-off and 2023-2024 wind-down mean that all phones that...
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